Recycling Program

Do you offer an all-battery recycling program?

Yes, we collect and recycle both single-use and rechargeable batteries (weighing up to 5 kg each) in all Canadian provinces. To find the nearest participating site, visit thelocation finder, contact our Customer Service Team or call 888.224.9764.


How do I recycle?

The program is simple. Just collect your used batteries (weighing up to 5 kg each) and cellphones). Find the nearest Call2Recycle collection site, either by visiting our location finder or calling Customer Service Team at 888.224.9764, and drop the items off at no charge. The collection site will ship the batteries and cellphones to our recycling partners, where they are sorted for recycling. Depending on their condition, cellphones may be refurbished and resold with proceeds used to help fund the cellphone collection program and public education efforts. For a step-by-step guide on how to recycle, click here.

What do you accept?

We currently collect and recycle all single-use and rechargeable batteries weighing less than 5 kg each and cellphones in all Canadian provinces. Visit the What Can I Recycle page for specific details. Visit the Canadian Battery Association’s RecycleMyBattery website to find out where you can recycle the batteries we don’t currently accept. 


Is it free to recycle or is there a charge?

We are the only no-cost battery and cellphone product stewardship program offered across North America. There is no charge to recycle.

Do I have to collect from the public to participate as a collection site?

You don’t need to collect from the public to become a Call2Recycle collection site. Many organizations choose to collect only from internal locations and not from the public. Either option is available. You can contact our Customer Service Teamor call 888.224.9764 for details.

Where can I recycle?

Our drop-off locator can help you quickly find the nearest location in Canada. These locations include major retailers, community centres, and public agencies. We also have private collection sites at hospitals, military bases, businesses and government agencies. Check with your facilities manager to see if your employer is a private collection site.

Who pays for the recycling program?

Major product and battery manufacturers across the globe, called industry stewards, fund our recycling program to ensure that the batteries and cellphones that they introduce into the marketplace are being responsibly recycled when they reach their end of life. These industry stewards are committed to keeping batteries and cellphones out of the solid waste stream and recycling them to create new products. You can support participating manufacturers by looking for products featuring the Call2Recycle Battery Seal.

Why should I recycle my batteries?

The number of wireless products powered by batteries is skyrocketing. It is increasingly important that people recognize that batteries and cellphones may contain metals that can be harmful to the environment if not disposed of properly. Our goal is to divert these potentially harmful materials from the solid waste stream and recycle their by-products into new products.

What do you do with the batteries and cellphones I drop off?

All our collected batteries are sent to sorters and processors in the U.S. and Canada. These companies sort the batteries by chemistry, and then melt them down into by-products that are used to make new products such as batteries, stainless steel alloy and cement additives. Cellphones are refurbished and resold when possible, or recycled, with the proceeds being used to fund the program. You can see how we recycle batteries in this video.

Is the Call2Recycle Program offered in other countries?

The Call2Recycle program is also offered in the U.S.