The Recycling Partner of Choice

There are many reasons why you should choose Call2Recycle as your battery and cellphone recycling program provider; below are some of the most obvious ones.

  • Call2Recycle offers a simple compliance solution for organizations subject to legal diversion requirements.
  • Call2Recycle offers turnkey, yet flexible options for collection sites to ship in boxes or in bulk.

collection-sites-iconCollection sites have the option to be featured on the drop-off locator which can help increase store traffic and customer loyalty.

  • Call2Recycle has special permits from Transport Canada (TC)  and the US Department of Transportation (US DOT), and fully complies with their requirements on the transportation of hazardous materials.
  • Call2Recycle is the first battery recycling program of its kind to receive R2 certification.
  • Hundreds of battery/electronic manufacturers and retailers (stewards) support the Call2Recycle program.
  • Call2Recycle is the chosen battery stewardship program by multiple provinces and states governments.

Since 1994, Call2Recycle has been refining and improving its practices to advance operational effectiveness. The program remains committed to environmental sustainability and to the success of its collection partners. By partnering with Call2Recycle, you too can demonstrate your commitment to the environment and to the preservation of environmental resources. How the Program Works

Municipal Best Practices Guide

At Call2Recycle we believe municipalities play a key role in getting out messages to their communities.

To implement a successful battery recycling program, municipalities can follow these THREE steps:

  1. Designate a champion who is committed to success and can help drive engagement.
  2. Follow that up by educating regularly to ensure residents know how and where they can recycle.
  3. Engage community support through consistent program launches including special recycling events.

Please view our Best Practice Guide for Municipalities which will provide more information on how to inform and inspire your community to act on good recycling intentions.

Program administrators can also contact Customer Service at 1-888-224-9764 or for more information.

Collection Partner FAQ


What is a collection site?

A wide variety of retailers, businesses, communities and government agencies collect batteries and cellphones as part of the Call2Recycleprogram. Organizations participate to keep potentially toxic waste from the solid waste stream and make sure these materials are properly recycled. We have 30,000 public collection sites in both the U.S. and Canada. We also have internal collection sites, such as hospitals, military bases, businesses and government agencies, which collect batteries internally. These organizations are not listed in our locator.

How do we participate as a collection site?

We will need more information from you to determine the best fit for your organization. Visit our web page for more details. You can also request information from the Customer Service Teamor call 888.224.9764 for more information.

Does every battery need a bag?

Lithium Ion (Li-Ion), Small Sealed Lead Acid (SSLA/Pb) rechargeable batteries and lithium primary batteries must be individually bagged or have their terminals covered with tape before they are shipped. Other battery types do not need to be individually bagged. If you are not sure what chemistry your battery is, then please bag it to be on the safe side.

How do we add more collection sites to our account?

Adding new collection sites is easy. Just contact our Customer Service Team at 888.224.9764. Collection kits can be shipped directly to the new locations or to a central location for distribution. These kits include all the materials you need to set up a collection display area.

Are collection boxes available in other sizes?

We only offer the standard 30 kg size collection box at this time. If you need to order more, simply contact us.

Our organization is already a collection site. How do we order more collection boxes and/or bags?

You will automatically be shipped a new collection kit after we receive one from you at our recycling facility. If you are getting low on collection boxes or bags, you can also submit the collection kit re-order form for additional supplies. It takes approximately 2-5 business days for you to receive new supplies.

What batteries can I recycle?

We accept all rechargeable batteries weighing up to 5 kg each, including Nickel Cadmium (Ni-Cd), Nickel Metal Hydride (Ni-MH), Lithium Ion (Li-Ion), Nickel Zinc (Ni-Zn) and Small Sealed Lead Acid (SSLA/Pb). We also accept alkaline, lithium primary and carbon-zinc batteries.