cananda-map-plain-newWho are we?

Call2Recycle Canada, Inc. is a not-for-profit, stewardship organization committed to the safe collection, transportation and recycling of consumer batteries across Canada. Working on behalf of its stakeholders, the Call2Recycle program has established a best-in-class collection and recycling program that ensures the batteries collected from its network of over 9,000 sites are responsibly and safely recycled.

What do we offer?

Call2Recycle Canada, Inc.’s steward program offers a National turnkey solution to fulfill your obligations and manage regulatory complexities in a streamlined manner allowing you to operate in compliance with formal provincial battery regulations, including British Columbia, Manitoba, Quebec, and Prince Edward Island where Call2Recycle Canada, Inc. is the approved battery stewardship organization.  In New Brunswick, on behalf of industry, Call2Recycle operates its program pursuant to formal agreements held with each of the respective ministries in those provinces. With support from the industry, the Call2Recycle program is available to residents in all other provinces.

Not only does Call2Recycle manage regulatory complexities in a cost-effective and streamlined manner, its consumer battery collection and recycling program also meet the highest standards of responsible recycling.

What are the steward program benefits? 

Call2Recycle Canada, Inc. has successfully operated a National, simple and highly efficient program since 1997. Our singular focus is to responsibly collect and recycle household batteries across Canada, ensuring they are diverted from landfill. By taking responsibility of the end-of-life management of your batteries or product(s) containing batteries, not only is your company demonstrating a commitment to the environmentally-sound recycling of batteries, but saves time and resources by streamlining the compliance management:

  • Simplicity: allows your company to manage regulatory complexities and cost-effectiveness by supporting one program.
  • Liability: serves as a third-party strategy to help reduce your legal risk that results from landfilling, reselling on the black market, or shipping overseas. Call2Recycle meets the highest standards of responsible recycling to ensure batteries are properly managed and recycled.
  • Reporting: on behalf of its stakeholders, Call2Recycle submits extensive recycling reports to regulatory bodies, including in British Columbia, Manitoba, Quebec and Prince Edward Island, which require them as part of the provincial regulations.
  • Information: ensures your company remains informed of pertinent updates on regulatory changes, steward responsibilities and fees and collection results.


How is the Program Funded?

In an effort to harmonize the program nationally, continue to offer a robust, convenient program for consumers, and implement continuous program enhancements, following industry best practices, Call2Recycle applies an Environmental Handling Fee (EHF) per unit sold on applicable primary and rechargeable batteries in provinces where it operates under approved stewardship plans . The EHFs cover the cost associated with the safe and responsible recycling of end-of-life batteries.

What Types of Batteries need to be Recycled?

Extended Producer Responsibility (EPR) is an environmental management strategy guided by the principle that whomever designs, produces, sells, or uses a product takes responsibility for minimizing that product’s environmental impact. In provinces, where EPR regulations exist, all manufacturers, retailers, distributors and other suppliers of certain products must be active in an approved product stewardship plan. Currently, Call2Recycle Canada, Inc., operates under approved stewardship plans in British Columbia, Manitoba, Quebec, and Prince Edward Island for the following:

Rechargeable Batteries:

  • Lithium Ion
  • Nickel Cadmium
  • Nickel Metal Hydride
  • Nickel Zinc
  • Small Sealed Lead Acid (excluding QC)

Single-Use Batteries:

  • Alkaline
  • Lithium Primary
  • Silver Oxide
  • Zinc Air
  • Zinc Carbon
  • Zinc Chloride

In addition, fees may be applied to products containing batteries, including the following:

  • Construction/Renovation/Garden Tools (QC and MB only)
  • Portable Power (QC and MB only)
  • E-Toys (QC & MB only)
  • Flashlights & Spotlights (QC & MB only)
  • Smoke and Carbon Monoxide Alarms (QC & MB only)

How do I know if I’m obligated?

To find out if your company is an obligated party as outlined in the provincial regulations, and needs to sign a Call2Recycle member agreement, visit “Am I Obligated?” .Additional materials and information can be found in the Resources & Support Centre.

Stewards FAQ


What is an industry steward?

Industry stewards are the foundation of the Call2Recycle program. They are the organizations committed to promoting the responsible recycling of electronic products and batteries when they reach their end of life. Their rechargeable batteries and/or battery-powered products display the Call2Recycle Battery Recycling Seal. They provide the financial support for the program.

How do we become an industry steward?

For more information on how to become an industry steward, please contact us.

What are the benefits of being an industry steward?

Industry stewards gain many benefits through their support of the Call2Recycle program. Their support fulfills recycling requirements in the U.S. and Canada, including compliance with extensive state, provincial and federal regulations. Our Benefits of Being an Industry Steward web page outlines the advantages of becoming a Call2Recycle industry steward.

What is a licensee?

A licensee is a type of industry steward that provides financial support to Call2Recycle for the rights to imprint the Call2Recycle Battery Recycling Seal on its rechargeable batteries, products or packaging. The Seal tells customers that your organization has paid for the proper end-of-life disposal of batteries you introduce to the marketplace.

What batteries can I recycle?

We accept all rechargeable batteries weighing up to 5 kg each, including Nickel Cadmium (Ni-Cd), Nickel Metal Hydride (Ni-MH), Lithium Ion (Li-Ion), Nickel Zinc (Ni-Zn) and Small Sealed Lead Acid (SSLA/Pb). We also accept alkaline, lithium primary and carbon-zinc batteries.


What kind of cellphones do you recycle?

We accept all cellphones, with or without their batteries.

What do you do with the batteries and cellphones I drop off?

All our collected batteries are sent to sorters and processors in the U.S. and Canada. These companies sort the batteries by chemistry, and then melt them down into by-products that are used to make new products such as batteries, stainless steel alloy and cement additives. Cellphones are refurbished and resold when possible, or recycled, with the proceeds being used to fund the program. You can see how we recycle batteries in this video.

Is it free to recycle or is there a charge?

We are the only no-cost battery and cellphone product stewardship program offered across North America. There is no charge to recycle.